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Privacy Policy Statement

This Privacy Statement describes the practices pertaining to the collection and handling of personal information from visitors to www.paradiseoutdoorgear.com. The statement does not pertain to the privacy practices for partnered sites, and we encourage those who visit external sites from links within www.paradiseoutdoorgear.com to read the privacy policy statements of those sites. If you have questions or concerns regarding this statement, you can contact us via the following:

Online: Click here to contact www.paradiseoutdoorgear.com via email (sales@paradiseoutdoorgear.com)
Phone: 1-902-733-3244
Mail: Paradise Outdoor Gear, 200 Byrnes Lane, Catalone, Nova Scotia, B1C 2E8, Canada

In order to make you feel comfortable and secure in our online store, Paradise Outdoor Gear has taken steps to guard your security while making purchases online. This Privacy Statement describes some of those precautions.

Information Collected
When you visit the Paradise Outdoor Gear website, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, you will undergo a checkout process, during which you will be asked for your shipping and billing addresses, a daytime phone number, your e-mail address, and your credit card number or other payment-related information. When purchasing age-restricted products, you will also be asked for your date of birth. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as your computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.

Use of Information
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.

Information Sharing
In order to operate this web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, sending you catalogs, conducting surveys, on and offline sweepstakes, sending you e-mails and newsletters, and helping us decide whether to extend credit to you. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Policy statement. Some of those organizations may have their own Privacy Statements that may give you additional protections, so you are encouraged to read those statements when presented to you.

We use WebScripts, to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our website. WebScripts' only role is to help us conduct our business and deliver the most relevant products and services. They are not permitted to use your personally identifiable information for any secondary purposes.

Aggregate Information
Paradise Outdoor Gear may also use data to improve marketing and promotional efforts, to statistically analyze site usage, to improve content and product offerings, and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis.

Opting Out
Paradise Outdoor Gear provides site visitors with the opportunity to opt-out of receiving our online communications. If you would like to opt-out of receiving email communications click here. Requests to unsubscribe from email are processed immediately, but you could continue to receive emails, which entered the system prior to processing your request, for up to two days.

To discontinue the receipt of postal mail, please click here to email Customer Service asking that your name be removed from our postal mailing list. Please note that you may continue to receive mailings, which entered the system prior to processing your request, for up to 8 weeks. Any mailings that you may receive during this time period do not reflect your subscription status, and we ask you to please disregard them.

Information Disclosure Required by Law
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

Cookies
A cookie is a block of text placed in a file on the user's hard drive by a web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. Paradise Outdoor Gear uses cookies to observe our site visitor's navigation and track page use. This helps us identify ways to improve the shopping experience. Cookies used for this purpose are not attached to personally identifiable information.

Paradise Outdoor Gear also uses cookies to perform functions that must be tied to a specific visitor, such as keeping track of the items in the shopping cart. Cookies serving this purpose are saved for a designated period of time in case the visitor's session expires or they return to complete a purchase within that time frame.

Visitor Options
If you do not want to receive e-mail from us in the future, please let us know by email, by calling, or by writing to us at the above postal address and telling us that you do not want to receive email from our company.

If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries of Paradise Outdoor Gear and other companies with operational relationships to Paradise Outdoor Gear. You may modify your e-mail preferences at any time by emailing us at sales@paradiseoutdoorgear.com.

If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services. On occasion, we may make our postal mailing address lists available to subsidiaries and affiliated companies that are part of the Paradise Outdoor Gear family of companies. However, we do not share e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from Paradise Outdoor Gear, or its subsidiaries, please let us know by sending an e-mail, calling, or writing to us at the above postal address. Please provide us with your exact name and postal address and clearly state your contact preferences so that we can be sure your information is corrected for future mailings.

We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.

Security
Paradise Outdoor Gear values your business and is committed to doing everything possible to make our online ordering process secure. As always, our goal is 100% satisfaction with all purchases from Paradise Outdoor Gear.

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Paradise Outdoor Gear website uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.

Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to those in highly specified roles, controlled by password protected systems, and monitored for abuse.

If you are still unsure of giving your credit card over the Internet, please feel free to phone, email, or mail your order to us. For telephone ordering or assistance, please call 1-902-733-3244. Email your order to sales@paradiseoutdoorgear.com, or send your order to: Paradise Outdoor Gear, 200 Byrnes Lane, Catalone, Nova Scotia, B1C 2E8, Canada

If you have any further question regarding your online security, please click here to e-mail us or contact us by phone at 1-902-733-3244.

Children
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.

Paradise Outdoor Gear respects and honors all visitor preferences for receiving communications both online and in the mail. Our desire for your satisfaction and safety are priorities.

To opt-out of receiving email communications or postal mail please follow the directions below. Any request for personal information will be fulfilled within a reasonable time frame.

Notification of Change
Paradise Outdoor Gear reserves the right to change this policy at any time. The Paradise Outdoor Gear privacy policy will be kept up-to-date and clearly posted on our web site.

Questions? More help...

E-mail us at: sales@paradiseoutdoorgear.com

Your e-mail address is 100% safe and secure...we will never sell, trade or share it with anyone.